Emergency care
An emergency team acted quickly, explained the medical plan step by step and gave clear home-care guidance.
Pets Haven Veterinary Clinic
Jumeirah
Pets Haven Veterinary Clinic is a Jumeirah veterinary practice offering routine care, surgery, grooming and emergency treatment. Reviews highlight careful handling of cats, dogs, birds, rabbits and other small animals, with useful examples including spaying and emergency surgery.
Reputation Score
4.8
★★★★★
354 ratings
Source: Google Maps
The Good Stuff
Follow-ups
Several owners appreciated proactive check-ins and WhatsApp replies after treatment or surgery.
Gentle handling
Reviews repeatedly describe pets being handled gently, including nervous cats, birds and a Cavapoo that felt safe at visits.
X-rays
Diagnostic imaging helped identify underlying problems in a rabbit and the cause of persistent respiratory symptoms in cats.
Bird treatment
Customers report successful treatment for a parrot with respiratory symptoms, a Mynah bird and a badly injured bird.
Travel help
The clinic helped owners prepare pets for UK travel with checks, vaccinations, parasite treatments and export paperwork.
Grooming
Reviews mention professional haircuts and grooming that left pets looking better, including a kitten's first grooming visit.
Tips for a Better Visit
Confirm hours. Before relying on the clinic for follow-up or urgent care, confirm holiday opening hours and how to reach the team.
Ask diagnostics. For a serious or unclear illness, ask what tests are planned and when escalation to hospitalisation or additional imaging is needed.
Request updates. Ask whether post-operative updates can be sent by WhatsApp; owners found quick answers useful during recovery.
Prepare paperwork. If you are travelling with a pet, ask early about export documents, vaccinations, worming and flea treatment requirements.
Bring records. For a second opinion, bring previous test results and treatment details so the veterinarian can assess what has already been done.
Plan the visit
Practical details
Villa 183 - 181 Al Wasl Rd
Al Bada' - Jumeirah 1, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
cat spayed
Cat spaying is mentioned as a professional experience with regular updates that eased the owner's anxiety.
emergency surgery
One owner says emergency surgery saved their dog, with the pet back to normal six days later.
Common Concerns
Serious cases
One owner said a serious cat illness was not investigated quickly enough and that repeated X-rays preceded an ultrasound.
Holiday closure
A customer reported that the clinic was closed on a public holiday during a treatment follow-up, leaving them unable to reach the practice.
Delayed treatment
One cat owner attributed a severe infection to a one-day delay and treatment that did not drain the infection.
DXB
LOCAL
LOCAL
The Bottom Line
Pets Haven Veterinary Clinic in Jumeirah handles everyday veterinary visits as well as more involved cases. Reviews mention cat spaying and neutering, dental infection treatment, grooming, travel preparation and surgery. The clinic has also treated less typical patients, including parrots, a Mynah bird, rabbits, a turtle and a guinea pig, which may matter if your pet falls outside the usual cat-and-dog routine.
The strongest pattern is attentive communication. Owners describe gentle handling, clear explanations and follow-up calls or WhatsApp replies after treatment. In one emergency, the team acted immediately and talked the owner through the plan; another review says an emergency surgery had the dog home and back to normal within six days.
X-rays also helped uncover underlying issues in a rabbit and investigate persistent respiratory symptoms in cats. There is an important caveat for complex illness. One recent review reports repeated X-rays, a delayed ultrasound and a cat becoming critically unwell, while another describes an infection worsening after a one-day treatment delay.
The clinic was also reportedly unreachable during a public-holiday closure. For a serious case, confirm opening hours, ask what diagnostics and escalation plan are being considered, and seek a second opinion if progress is unclear.