Hospital care
Hospitalised pets were described as staying in clean, hygienic quarters, with daily email updates on their condition.
Petzone Veterinary Clinic
Al Wasl
Petzone Veterinary Clinic in Al Wasl combines routine care with hospital treatment, including health checks, vaccinations and pet medication. Reviews also mention ultrasound, emergency follow-ups and relocation paperwork, making it a practical option for owners who want veterinary care and selected pet supplies in one place.
Reputation Score
4.3
★★★★☆
586 ratings
Source: Google Maps
The Good Stuff
Urgent access
One reviewer said the clinic arranged an urgent follow-up immediately, with little waiting after arrival.
Emergency booking
Another review says the team returned calls quickly and could arrange emergency appointments.
Specialist care
A reviewer specifically praised the veterinary cardiology service for diagnosing and managing an aging Pomeranian's heart problem.
Routine checks
A six-monthly health check was described as covering weight, fur, ears, mouth, heartbeat and temperature.
Clean facility
Reviews describe the clinic as clean and well organised, with well-maintained spaces for animals.
Pet supplies
The onsite shop stocks practical items including food, treats, cages and toys for dogs and cats.
Relocation help
A customer received the requested details for moving a pet to Dubai within 24 hours.
Tips for a Better Visit
Get estimates. Before major treatment, ask for a written estimate, itemised charges and signed consent; a rescue review said these were not clearly provided.
Clarify follow-ups. Ask staff to confirm in writing whether a return visit is a follow-up or a new consultation, including any fees.
Book ahead. Make a reservation before visiting; one review specifically recommends booking in advance for smoother service.
Bring passport. Bring your pet passport to three-month visits, as one review says it is required each time.
Allow parking. Parking is available but paid, so factor that into your visit and allow time to find a space.
Seek review. For a serious or complex diagnosis, consider having previous reports reviewed and asking how each medication relates to the diagnosis.
Plan the visit
Practical details
Al-Thouraya Building - Showroom # 2 Sheikh Zayed Rd
Al Wasl, Dubai
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 8:00 PM |
| Wed | 9:00 AM – 8:00 PM |
| Thu | 9:00 AM – 8:00 PM |
| Fri | 3:00 PM – 8:00 PM |
| Sat | 9:00 AM – 8:00 PM |
| Sun | 9:00 AM – 8:00 PM |
Popular Mentions
pet passport
The clinic issues a pet passport, which one reviewer says owners should bring to each three-month visit.
ultrasound
Ultrasound was used during a hospital case involving a cat that stayed for three days.
neutered
Customers mention using the clinic for cat and dog neutering, with one dog receiving an urgent follow-up soon afterwards.
Common Concerns
Serious concerns
Several reviews allege missed or incorrect diagnoses in serious cases, including kidney disease and a senior Chihuahua's symptoms.
Billing clarity
One long-term client reported conflicting information about whether infection-related visits counted as follow-ups or new consultations.
Cost estimates
A rescue-case review reported no clear written estimate or charge breakdown before a major dental procedure.
Rescheduling fee
One customer said rescheduling a cat's booster dose resulted in being asked to pay for the package again.
Variable pricing
Some reviewers consider basic consultations expensive, with one reporting prices around twice those of other options.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
450 Dhs
health check and tablets for my two cats
“The total cost for the health check and tablets for my two cats was 450 Dhs”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
Petzone Veterinary Clinic in Al Wasl handles everyday pet care as well as more involved cases. You can book health checks, vaccinations, neutering and medication visits, while the clinic also has hospital facilities and ultrasound mentioned in reviews. The onsite shop sells pet food, treats, cages, toys and medicine, although one reviewer says tablets cannot be bought in bulk.
Routine care sounds structured: one customer described six-monthly checks covering weight, fur, ears, mouth, heartbeat and temperature, with tablets given when appropriate. Reviews also mention pet passports, country registration paperwork and help relocating a pet to Dubai. The clinic is repeatedly described as clean and organised, and hospital updates were sent by email in one case.
Parking is available but paid, and reservations are recommended. The experience is not completely consistent. Some customers praise the vets' careful explanations, emergency access and long-term follow-up, but others report missed diagnoses, insufficient examination, post-treatment complications and poor reception communication.
Pricing is another point to clarify: reported experiences include conflicting follow-up fees, a booster charge after rescheduling and limited cost estimates before major procedures. Ask for a written estimate, itemised charges and the follow-up policy before authorising treatment, especially for a complex or serious case.