On-time delivery
One customer reported a domestic parcel delivered on time without issues.
Pplus - Postaplus Company
Al Garhoud
Pplus - Postaplus Company is a courier, logistics and mailing service in Al Garhoud, established in 2005. Customers use it for domestic and international shipments, including next-day and same-day deliveries, though reviews suggest reliability can vary considerably.
Reputation Score
3.2
★★★☆☆
1,025 ratings
Source: Google Maps
The Good Stuff
Accurate tracking
One review specifically praised the tracking system as very accurate and customer support as responsive.
Helpful collectors
A customer praised a collector for being cheerful, punctual and precise with collection instructions.
Tips for a Better Visit
Confirm payment. Ask about payment options before delivery; one customer faced cash-only collection, a broken card machine and no payment link.
Avoid urgency. For gifts, documents or travel deadlines, allow extra time rather than relying on express or same-day promises.
Track closely. Check the tracker and save status updates, since one customer saw an item marked delivered at 11:00 pm without receiving it.
Request escalation. If support only says it will send a request, ask for a supervisor early; one customer reported no manager was available.
Confirm access. Restate building and reception instructions in writing, as one driver insisted on parking-level handover despite closed access.
Plan the visit
Practical details
9th St
Umm Ramool, Dubai
| Mon | 8:30 AM – 5:30 PM |
| Tue | 8:30 AM – 5:30 PM |
| Wed | 8:30 AM – 5:30 PM |
| Thu | 8:30 AM – 5:30 PM |
| Fri | 8:30 AM – 5:30 PM |
| Sat | 8:30 AM – 5:30 PM |
| Sun | Closed |
Popular Mentions
domestic courier pickup
Customers use the service to arrange collection and delivery of domestic documents and parcels.
next day delivery
Next-day delivery is mentioned as a service promise, although several reviews say it was missed.
same day delivery
Same-day delivery appears in reviews where customers paid extra for a delivery deadline.
express one-day delivery
Express one-day delivery is cited in a review about a delayed Zara UAE gift shipment.
Common Concerns
Major delays
Reviews describe shipments delayed from several days to 4.5 months, including parcels paid for as express or next-day deliveries.
Poor support
Customers often report unanswered calls, vague updates and no escalation when deliveries go wrong.
False statuses
Several customers say tracking marked them unavailable or recorded delivery attempts despite no call or visit.
Payment problems
One driver required exact cash after a card machine failed, with no payment link or bank transfer option available.
Rude drivers
Some reviews describe drivers refusing delivery instructions, hanging up or speaking aggressively to recipients.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
30 aed
same day delivery
“Needless to say they were not able to succeed with the same day delivery even though I was charged 30 aed at Zara application”Google review · May 2025
DXB
LOCAL
LOCAL
The Bottom Line
Pplus - Postaplus Company is a courier, logistics and mailing business in Al Garhoud that handles domestic and international shipments. The reviews mention domestic courier pickup, next-day delivery, same-day delivery and express one-day delivery, so it is used for both routine parcels and time-sensitive orders. There are a few positive reports: one customer said a parcel arrived on time without issues, another praised accurate tracking and responsive support, and a separate review described a collector as punctual, cheerful and precise with location instructions.
Those comments show that individual deliveries can go smoothly. The larger pattern in the supplied reviews is concerning. 5 months, including shipments sold as express or next-day.
Several say the tracker falsely recorded them as unavailable or showed delivery as completed when no parcel arrived. Support is repeatedly criticised for vague replies, unanswered calls and failure to escalate. One delivery also involved cash-only payment after a card machine failed.
If timing matters, confirm payment options, save tracking updates and leave substantial buffer time rather than depending on a same-day or express commitment.