Hot Meals
Several dine-in reviews describe food arriving hot and freshly cooked.
Jebel Ali Village
Shakey’s Ibn Battuta is a restaurant in Jebel Ali Village’s mall food court serving pizza, chicken and pasta. Reviews make it worth considering for dine-in meals such as vegetable pizza or carbonara, though delivery and food consistency are important caveats.
Source: Google Maps
Several dine-in reviews describe food arriving hot and freshly cooked.
The carbonara portion was described as enough for two people, with excellent taste.
One first-time customer particularly enjoyed the vegetable pizza and planned to return with friends.
Multiple reviews describe the crew as accommodating and friendly during ordering and dine-in.
A food-court visitor mentioned good deals for a quick meal.
Foods and drinks mentioned in reviews of Shakey's Ibn Battuta, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
“I like the shakeys pizza and the carbonara and all the staff are so friendly. Thank you”
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“I like the shakeys pizza and the carbonara and all the staff are so friendly. Thank you”June 2023
“The portion of carbonara is good for 2 people to eat and the taste is excellent..”April 2022
“The Angus pizza is new for my taste but its good.”
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“The Angus pizza is new for my taste but its good.”April 2022
“Love the chicken tikka, thanks for the good and hot and fresh food, thank you Sint and the guy wearing black. 👌”
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“Love the chicken tikka, thanks for the good and hot and fresh food, thank you Sint and the guy wearing black. 👌”December 2023
“Duo meal chicken with pizza was so so so great all my team are happy thank you shakeys batuta mall all staff and managers are so excellent...keep up the good job”
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“Duo meal chicken with pizza was so so so great all my team are happy thank you shakeys batuta mall all staff and managers are so excellent...keep up the good job”March 2023
“We ordered the garlic n cheese and the veggie and it was amazing only it took a little time”
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“We ordered the garlic n cheese and the veggie and it was amazing only it took a little time”July 2024
“Hawaiian pizza is one of the best 🤤 and the mojos.”
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“Hawaiian pizza is one of the best 🤤 and the mojos.”September 2023
“Delivery driver is soooo late. Thanks to Manager Cheryl for the quick action. Manager's Choice is their signature pizza and 1 of my favorite, must try!”
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“Delivery driver is soooo late. Thanks to Manager Cheryl for the quick action. Manager's Choice is their signature pizza and 1 of my favorite, must try!”July 2022
“First time to order shakeys pizza i ordered pizza vegetable i really really like it i will come again together eith my friends also credit to the staff Mj and Jojo they are very attentive and they make me smile before and after i order will come again and try another pizza flavkr thank you! 🫡”
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Review excerpts
“First time to order shakeys pizza i ordered pizza vegetable i really really like it i will come again together eith my friends also credit to the staff Mj and Jojo they are very attentive and they make me smile before and after i order will come again and try another pizza flavkr thank you! 🫡”July 2024
“Shakey's IBN Batuta is my "go to" for urgent delivery, soo smooth to deal with and of course the pizza and chicken and seafood marinara are super great”
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“Shakey's IBN Batuta is my "go to" for urgent delivery, soo smooth to deal with and of course the pizza and chicken and seafood marinara are super great”April 2023
Only neutral feedback
“The fried chicken meat was good being not overly dry, although the breaded coating was nothing special.”
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“The chicken is really old and uncooked.”
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Critical review excerpts
“The chicken is really old and uncooked.”February 2023
“Margherita pizza doesn’t taste like pizza, chicken & mojos was 8 out of 10 saltiness. (then the gravy taste like seasoning powder with roux) totally NOT commendable”March 2023
“We just ordered from this restaurant. 1 small pepperoni pizza and buffalo wings but came normal wings then to salty I can’t eat it fries too to salty. Pizza cold no taste only salty. Delivery more than 1,5 hours because the staff wrong give order to driver. Will never try again and not recommend. Was so starving but can’t eat it cause everything salty and cold. So dissapointed. Thanks for your services”
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Critical review excerpts
“We just ordered from this restaurant. 1 small pepperoni pizza and buffalo wings but came normal wings then to salty I can’t eat it fries too to salty. Pizza cold no taste only salty. Delivery more than 1,5 hours because the staff wrong give order to driver. Will never try again and not recommend. Was so starving but can’t eat it cause everything salty and cold. So dissapointed. Thanks for your services”January 2023
“When it comes to the pizza, it looks like it was cooked long time like the cheese pizza and they just put the toppings everywhere.”
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Critical review excerpts
“When it comes to the pizza, it looks like it was cooked long time like the cheese pizza and they just put the toppings everywhere.”October 2024
“I am sorry to say in my experience in attempting to eat one of their large peperoni pizza and chicken dish both were very poor standard. Both tasted well below par. I had to leave it and purchase food from another available outlet.”
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Critical review excerpts
“I am sorry to say in my experience in attempting to eat one of their large peperoni pizza and chicken dish both were very poor standard. Both tasted well below par. I had to leave it and purchase food from another available outlet.”September 2024
“We just ordered from this restaurant. 1 small pepperoni pizza and buffalo wings but came normal wings then to salty I can’t eat it fries too to salty. Pizza cold no taste only salty. Delivery more than 1,5 hours because the staff wrong give order to driver. Will never try again and not recommend. Was so starving but can’t eat it cause everything salty and cold. So dissapointed. Thanks for your services”
Positive 0Negative 1
Critical review excerpts
“We just ordered from this restaurant. 1 small pepperoni pizza and buffalo wings but came normal wings then to salty I can’t eat it fries too to salty. Pizza cold no taste only salty. Delivery more than 1,5 hours because the staff wrong give order to driver. Will never try again and not recommend. Was so starving but can’t eat it cause everything salty and cold. So dissapointed. Thanks for your services”January 2023
“I am sorry to say in my experience in attempting to eat one of their large peperoni pizza and chicken dish both were very poor standard. Both tasted well below par. I had to leave it and purchase food from another available outlet.”
Positive 0Negative 1
Critical review excerpts
“I am sorry to say in my experience in attempting to eat one of their large peperoni pizza and chicken dish both were very poor standard. Both tasted well below par. I had to leave it and purchase food from another available outlet.”September 2024
“Margherita pizza doesn’t taste like pizza, chicken & mojos was 8 out of 10 saltiness. (then the gravy taste like seasoning powder with roux) totally NOT commendable”
Positive 0Negative 1
Critical review excerpts
“Margherita pizza doesn’t taste like pizza, chicken & mojos was 8 out of 10 saltiness. (then the gravy taste like seasoning powder with roux) totally NOT commendable”March 2023
“We just ordered from this restaurant. 1 small pepperoni pizza and buffalo wings but came normal wings then to salty I can’t eat it fries too to salty. Pizza cold no taste only salty. Delivery more than 1,5 hours because the staff wrong give order to driver. Will never try again and not recommend. Was so starving but can’t eat it cause everything salty and cold. So dissapointed. Thanks for your services”
Positive 0Negative 1
Critical review excerpts
“We just ordered from this restaurant. 1 small pepperoni pizza and buffalo wings but came normal wings then to salty I can’t eat it fries too to salty. Pizza cold no taste only salty. Delivery more than 1,5 hours because the staff wrong give order to driver. Will never try again and not recommend. Was so starving but can’t eat it cause everything salty and cold. So dissapointed. Thanks for your services”January 2023
“I ordered pizza with Extra cheese and paid for it but there was no cheese at all. Dough is not pizza dough, it's so crispy and you won't enjoy it and you will hurt your mouth.”
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Critical review excerpts
“I ordered pizza with Extra cheese and paid for it but there was no cheese at all. Dough is not pizza dough, it's so crispy and you won't enjoy it and you will hurt your mouth.”June 2023
“Taste of carbonara and shakey's special pizza are really disappointing. Both are not tasty at all. I even ordered platter and large size of pizza. This is my first time ordering Shakey's in uae and will be the last!”
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Critical review excerpts
“Taste of carbonara and shakey's special pizza are really disappointing. Both are not tasty at all. I even ordered platter and large size of pizza. This is my first time ordering Shakey's in uae and will be the last!”May 2022
“My daughter oldered the solo meal. The chicken is really old and uncooked. The white pasta was overcooked and no taste, the garlic bread doesnt even have a hint that it is garlic bread. Nothing was good with the food that my daughter ordered.”
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Critical review excerpts
“My daughter oldered the solo meal. The chicken is really old and uncooked. The white pasta was overcooked and no taste, the garlic bread doesnt even have a hint that it is garlic bread. Nothing was good with the food that my daughter ordered.”February 2023
“I ordered online with a pizza, spicy chicken and mojos. First, the taste of the chicken and gravy was bland and the sizes of mojos was too small. They have a choice of spicy chicken, but when it arrived there's a small container with chilli powder. I mean, am i the one who needs to put spice on it? When it comes to the pizza, it looks like it was cooked long time like the cheese pizza and they just put the toppings everywhere. So sad that the quality of their food does not match the other branches.”
Positive 0Negative 1
Critical review excerpts
“I ordered online with a pizza, spicy chicken and mojos. First, the taste of the chicken and gravy was bland and the sizes of mojos was too small. They have a choice of spicy chicken, but when it arrived there's a small container with chilli powder. I mean, am i the one who needs to put spice on it? When it comes to the pizza, it looks like it was cooked long time like the cheese pizza and they just put the toppings everywhere. So sad that the quality of their food does not match the other branches.”October 2024
“Thin crust pizza was like on biscuit. 1/5”
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Critical review excerpts
“Thin crust pizza was like on biscuit. 1/5”June 2022
“We bought 2 value meal. As we were hungry, we didn’t noticed that the rice was spoiled WHICH LED US TO MEET WITH LOOSE MOTION AND UPSET TUMMY. Never recommended”
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Critical review excerpts
“We bought 2 value meal. As we were hungry, we didn’t noticed that the rice was spoiled WHICH LED US TO MEET WITH LOOSE MOTION AND UPSET TUMMY. Never recommended”December 2023
“The white pasta was overcooked and no taste, the garlic bread doesnt even have a hint that it is garlic bread.”
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Critical review excerpts
“The white pasta was overcooked and no taste, the garlic bread doesnt even have a hint that it is garlic bread.”February 2023
“We ordered a family deal here with pizza, chicken and mojos. The mojos at this place were unacceptable!! They were like a week old. We even used the air fryer at home to see if they were just saggy but it was not edible at all!! The chicken and pizza were okay.”
Positive 1Negative 3Neutral 1
Critical review excerpts
“We ordered a family deal here with pizza, chicken and mojos. The mojos at this place were unacceptable!! They were like a week old. We even used the air fryer at home to see if they were just saggy but it was not edible at all!! The chicken and pizza were okay.”July 2022
“I ordered online with a pizza, spicy chicken and mojos. First, the taste of the chicken and gravy was bland and the sizes of mojos was too small. They have a choice of spicy chicken, but when it arrived there's a small container with chilli powder. I mean, am i the one who needs to put spice on it? When it comes to the pizza, it looks like it was cooked long time like the cheese pizza and they just put the toppings everywhere. So sad that the quality of their food does not match the other branches.”October 2024
“Garlic bread 1/5”
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Critical review excerpts
“Garlic bread 1/5”June 2022
“The white pasta was overcooked and no taste, the garlic bread doesnt even have a hint that it is garlic bread.”February 2023
“Worst pizza ever…does not taste close to their location in Bur Dubai. Spegetti tasted even worse than Jollibee… it’s a shame they failed to be consistent with their food. But the staff was super friendly!”
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Critical review excerpts
“Worst pizza ever…does not taste close to their location in Bur Dubai. Spegetti tasted even worse than Jollibee… it’s a shame they failed to be consistent with their food. But the staff was super friendly!”February 2023
“Sphagetti 2/5”June 2022
Prefer Dine-In. Dine in if timing matters: one visitor said food was hot and the wait was short, unlike several delivery complaints.
Check Delivery. Inspect the order on arrival, especially drinks and the pizza box, after a review reported soda spilling into the pizza.
Confirm Extras. If paying for an add-on, check it before leaving or eating; one customer paid for extra cheese but received none.
Ask Portions. Carbonara may suit sharing: one review found its portion good for two people.
Allow Time. Build in extra time for delivery or busy orders; one pepperoni order took half an hour.
Plan the visit
Reviews range from delicious, fresh meals to complaints that this branch does not match other locations.
Some deliveries and orders were described as dry, cold, tasteless, overly salty or unusually thin.
Delivery timing has been unreliable, with one order taking more than 1.5 hours because of an order handoff error.
Mojos were called too small in one order and reportedly old or inedible in another.
A delivery arrived with drinks spilled over the pizza, while another review said paid extra cheese was missing.
The Bottom Line
Shakey’s Ibn Battuta is a mall food-court restaurant in Jebel Ali Village where you can order pizza, fried chicken, pasta and sides. The strongest review-backed picks include vegetable pizza, Hawaiian pizza, carbonara and chicken tikka. Carbonara stands out as a potentially shareable choice: one customer said the portion was good for two and tasted excellent.
The experience is not completely consistent. Some diners received hot, freshly cooked food and praised the friendly service, while others described pizza as dry, cold, hard, thin or overly salty. Mojos also drew specific criticism, including a complaint that they were too old to eat.
That wide spread matters more than any single glowing review if you are travelling across Dubai for a particular dish. Dine-in appears less risky for timing than delivery. 5 hours and a case where drinks spilled into the pizza.
If ordering remotely, check the box as soon as it arrives and confirm paid extras such as cheese. For a quick food-court meal, the reported deals and occasionally strong service may make it worthwhile; for delivery, keep expectations measured.