Fast Shipment
One customer received a bank shipment from Mumbai at home in Dubai within three days.
Tata Express Freight LLC
Al Garhoud
Tata Express Freight LLC is a courier service in Al Garhoud, handling parcels, e-commerce deliveries and cash-on-delivery (COD) collections. Reviews include a Mumbai-to-Dubai bank shipment delivered in three days, but many customers report serious delays and unresolved COD payouts.
Reputation Score
2.7
★★★☆☆
220 ratings
Source: Google Maps
The Good Stuff
Professional Courier
A Mumbai-to-Dubai delivery was described as being handled professionally by the courier.
Shipment Follow-up
One review praised the team for following up on a shipment until it was delivered.
Prompt Payout
A single Ramadan review reported that COD payouts were processed promptly.
Budget Pricing
One customer described the courier service as budget friendly, although other reviews disputed the value.
Tips for a Better Visit
Avoid COD. If you are a seller, be extremely cautious with COD: several reviews describe payouts remaining unpaid for months.
Allow Buffer. Do not rely on the promised delivery window for time-sensitive items; one three-day promise took ten days.
Track Independently. Keep your own order records and confirm status directly with the seller, since customers found the tracking information unreliable.
Confirm Pickup. E-commerce sellers should confirm pickups early and keep following up; one review says customers sometimes waited a week for domestic delivery.
Keep Proof. Retain receiving copies, invoices and email follow-ups, as one seller reported inconsistent records while chasing COD payments.
Plan the visit
Practical details
WH 11 - 19th St
Umm Ramool, Dubai
Popular Mentions
Cash-on-delivery payouts
COD payouts are a central part of the service for sellers, with reviews reporting both prompt processing and prolonged delays.
Tracking system
The tracking system is intended to show parcel progress, although several customers found its updates unreliable.
Domestic delivery
Reviews mention domestic e-commerce delivery, including complaints that some customer orders took a week to arrive.
Customer service
Customer service is available as a contact channel, but reviews frequently describe unanswered calls and vague responses.
Common Concerns
COD Delays
Business customers repeatedly report COD money being held for months, with one payout pending for seven months.
Missed Deliveries
Reviews describe parcels being repeatedly rescheduled, lost or never delivered, including an Amazon order.
Poor Contact
Customers report unanswered calls, messages and emails, while the hotline sometimes disconnects without an agent.
Weak Tracking
The tracking page was described as unhelpful, with missing or inaccurate updates about a delayed parcel.
DXB
LOCAL
LOCAL
The Bottom Line
Tata Express Freight LLC is a courier service in Al Garhoud used for parcel delivery, e-commerce orders and cash-on-delivery (COD) collections. The reviews do contain isolated successes: a bank shipment from Mumbai reached a Dubai home in three days, and another customer praised the team’s shipment follow-up. That positive picture is heavily outweighed by complaints about reliability.
Customers describe deliveries being delayed from three days to ten, taking almost 40 days, being repeatedly rescheduled or disappearing altogether. Tracking updates are often described as infrequent or inaccurate, and one damaged parcel arrived with visible harm to its contents. The biggest concern is COD money.
Sellers report payouts held for one to eight months, unanswered emails and repeated promises without a concrete resolution. That makes the service a particularly risky choice for small e-commerce businesses relying on regular cash flow. Communication is another recurring problem: callers mention unanswered phones, disconnected hotline messages and delivery staff who do not respond.
If you still consider using the service, keep detailed invoices, receiving copies and correspondence, and do not rely on the quoted delivery window for time-sensitive parcels. A 2023 review also reported being notified that the company had gone under administration; that claim is customer-reported, but it adds to the need for caution.