Competitive rates
Customers report good exchange rates, including for transfers to Pakistan and regular remittances.
Wall Street Exchange - Khalid Bin Al Waleed St.
Umm Hurair
Wall Street Exchange in Umm Hurair handles money transfers and currency exchange, with reviews also mentioning help with Philippine payments such as SSS and Pag-IBIG. Customers often choose it for competitive exchange rates and quick, friendly assistance, though collection requirements can vary by visit.
Reputation Score
4.7
★★★★★
301 ratings
Source: Google Maps
The Good Stuff
Fast service
Several customers describe smooth, fast transactions and no long queue on some visits.
Payment help
Reviews mention assistance with Philippine government payments, including SSS, Pag-IBIG and PhilHealth.
WPS support
One business customer received end-to-end guidance opening a WPS Account, with salaries deposited the same day.
Helpful security
The security team is described as friendly, organised and helpful with customers.
Repeat customers
Some reviewers say they have used the branch regularly for years, including one customer since 2018.
Tips for a Better Visit
Check documents. Before collecting a transfer, confirm exactly which sender and recipient IDs are accepted; reviewers describe inconsistent document requests.
Confirm fees. Ask whether the recipient will receive the full amount or face a deduction, even when a fee-free transfer is promised.
Allow time. Leave extra time for Western Union collections, especially during busy periods; one review reports 45 minutes at the counter alone.
Verify payments. For Pag-IBIG payments, check that the teller selected the intended payment type before leaving; one transaction was entered as savings instead of a loan.
Check conditions. If a promotional gift is part of your transaction, test it before relying on it; one customer received a headset with a one-hour battery life.
Plan the visit
Practical details
Ground Floor, Khalid Al Attar Building - Sheikh Khalifa Bin Zayed St
Umm Hurair First - Umm Hurair 1, Dubai
Popular Mentions
SSS, pagibig
Customers use the exchange for SSS and Pag-IBIG-related payments and remittances.
Western Union
Western Union cash collection is mentioned, though one reviewer experienced a lengthy counter process.
Pag ibig loan shorterm
One review describes a Pag-IBIG loan payment that was mistakenly processed as savings, so the payment type should be checked.
Common Concerns
Document demands
Some money-collection visits involved repeated requests for documents, including a sender passport despite the customer having the sender's Emirates ID.
Uneven courtesy
One first-time visitor reported tellers mocking customers and behaving rudely around language barriers.
Long waits
A Western Union collection reportedly took 45 minutes at the counter, before counting the waiting time.
Limited staffing
One busy visit had four counters but only two cashiers available, alongside an air-conditioning problem.
Fee confusion
A customer said the beneficiary received less than expected after being told there would be no deduction.
DXB
LOCAL
LOCAL
The Bottom Line
Wall Street Exchange in Umm Hurair is used for sending and receiving money, changing currency and handling selected Philippine payment needs. Reviews specifically mention SSS and Pag-IBIG payments, as well as help opening a company WPS Account. Competitive rates are a recurring reason customers return, including for transfers to Pakistan and Africa.
The everyday experience is usually described as quick and approachable. Customers mention smooth transactions, friendly tellers and helpful security, and some have used the branch regularly since 2018 or for much longer. A few reviews also report short queues, although that is not guaranteed.
There are important cautions for first-time visitors. Money collection has sometimes involved extra document requests, including a sender passport request when an Emirates ID was presented. Another customer reported a 45-minute Western Union counter process before waiting time was included.
Staffing and comfort have also been issues: one visit had only two cashiers serving four counters and a faulty air conditioner. Confirm the required IDs and the final amount the recipient will receive before sending or collecting. If you are paying Pag-IBIG, check that the teller selected the correct payment type before leaving.