Fast delivery
Customers describe delivery as prompt, reliable and easy to rearrange, including one urgent order completed within an hour.
Aquaplus-Alkaline Water in BPA-Free Bottle
Al Quoz
Aquaplus is a bottled water supplier in Al Quoz specialising in alkaline water in BPA-free bottles, with home and workplace delivery. Customers mainly use it for regular water supplies, online or WhatsApp ordering, and flexible delivery arrangements when schedules or addresses change.
Reputation Score
4.4
★★★★☆
2,573 ratings
Source: Google Maps
The Good Stuff
Responsive support
Several reviews highlight quick answers and efficient help with orders, delivery questions, receipts, refunds and account issues.
Water quality
Reviews commonly describe the water as clean, fresh-tasting, refreshing and consistently good over long-term use.
Flexible ordering
Orders, delivery changes and payment modes can be handled smoothly through WhatsApp and online pages.
BPA-free bottles
BPA-free bottles are a clear reason some customers choose the service, alongside the water itself.
Long-term reliability
Some customers report using the service for several years, with regular deliveries continuing consistently.
Tips for a Better Visit
Schedule early. Keep a buffer around your regular delivery day; one customer waited two days after missing it and was advised to keep a backup.
Confirm location. Confirm the drop-off spot when ordering, since one review reports a wrong-place delivery and lost coupons.
Check bottles. Check the bottles when they arrive and raise any heat or handling concern promptly; one order arrived extremely hot.
Ask direct. Compare direct ordering with supermarket delivery; one customer found a Fazaa discount and arranged a first delivery outside the regular day.
Use WhatsApp. WhatsApp can be convenient for placing orders and changing delivery or payment details, according to one customer.
Plan the visit
Practical details
WH # 6, Street 19A Community 365
Al Qouz Ind.second - Al Quoz, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Alkaline Water
The core product is repeatedly described as refreshing and good quality, with some customers choosing it for regular household use.
Fazaa discount
A customer checking direct ordering discovered that a Fazaa discount was available.
weekly 5 gallon delivery
The weekly five-gallon delivery schedule is mentioned as the standard arrangement by one customer.
Common Concerns
Missed deliveries
A few reviews report delayed or missed deliveries, including one customer who waited three days after buying coupons.
Schedule dependency
Missing the scheduled day can leave customers without water for days, with one review reporting a two-day gap.
Delivery handling
One order arrived extremely hot, raising concerns about exposure to excessive heat during storage or transport.
Order accuracy
A review mentions deliveries left in the wrong place, lost coupons and cancellations without checking with the customer.
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The Bottom Line
Aquaplus supplies alkaline water in BPA-free bottles from Al Quoz, mainly through home and workplace delivery. You can arrange regular supplies, place an order through WhatsApp or online pages, and ask for changes to delivery dates, addresses or payment mode. Reviews often describe the water as clean, fresh-tasting and refreshing, with some customers using it for two, eight or more years.
The service’s strongest point is responsive support when an order needs attention. Customers describe urgent delivery arranged within one hour, missed Eid deliveries rescheduled, and account or refund issues followed through until resolved. Direct ordering may also be worth checking: one customer found a Fazaa discount after switching from an online supermarket.
There is a less consistent side to the delivery operation. Reviews mention occasional mess-ups, a three-day wait after purchasing coupons, and a customer left without water for two days after missing the weekly schedule. Another order arrived extremely hot, while a separate review reported delivery to the wrong place and lost coupons.
Keep a buffer before you run out, confirm the drop-off location, and inspect bottles on arrival. If you rely on weekly five-gallon deliveries, having backup bottled water at home is sensible.