Broad selection
Reviews describe shopping that covers groceries, home supplies, personal care and even underwear in one stop.
New Safestway Supermarket | Tecom ( Barsha Heights )
Barsha Heights
New Safestway Supermarket in Barsha Heights is a practical stop for everyday groceries and household shopping, with reviews noting a broad selection from produce and bakery items to personal care. Its Lebanese food offering is another draw, especially for manoushe and wraps when you want a quick bite.
Reputation Score
4.0
★★★★☆
1,368 ratings
Source: Google Maps
The Good Stuff
Affordable shopping
Several customers find the everyday range reasonably priced, including groceries and household essentials.
Organised aisles
The directory and aisle arrangement make it easier to browse, while clearly listed prices help with in-store shopping.
Fresh sections
A review highlights well-presented vegetables, a good bakery and separate supermarket sections for easier shopping.
Lebanese bites
The food counter is known for freshly baked wraps, shawarma, tandoori roti and bureks, with Lebanese flavours at reasonable prices.
Outdoor seating
The Lebanese food branch has outdoor seating, described as especially pleasant in the evening.
Tips for a Better Visit
Check orders. For online purchases, review the item, quantity and price carefully before paying; customers have reported substitutions and overcharges.
Inspect fish. Check the condition of fresh fish before buying, given a customer’s report of old mackerel.
Allow time. If ordering a sandwich from the Lebanese counter, allow 10–15 minutes rather than expecting instant service.
Bring parking. The nearby RTA parking is paid, so include parking cost and time in your visit plan.
Check labels. Look for a displayed price before taking an item, as some products have reportedly lacked price labels.
Try deals. For the Lebanese food branch, check current Manoushe deals before ordering; one review calls them good value.
Plan the visit
Practical details
Al Shafar Tower 1 - Suite 902
Al Thanyah First - Barsha Heights, Dubai
| Mon | 7:00 AM – 11:50 PM |
| Tue | 7:00 AM – 11:50 PM |
| Wed | 7:00 AM – 11:50 PM |
| Thu | 7:00 AM – 11:50 PM |
| Fri | 7:00 AM – 11:50 PM |
| Sat | 7:00 AM – 11:50 PM |
| Sun | 7:00 AM – 11:50 PM |
Popular Mentions
Chicken Tawook Wrap
A marinated chicken wrap with pickles and garlic spread is described as a reliable, healthier snack choice.
Akawi cheese
Akawi cheese appears as a favourite topping for manoushe and is specifically recommended by one reviewer.
Labneh Makdous
Labneh makdous is mentioned as a dish enjoyed in a delivery order, though the same review found another dish oily.
Caesar salad
Caesar salad is noted as occasionally smaller than the usual serving, making portion expectations worth keeping in mind.
Common Concerns
Fish freshness
One customer reported buying mackerel that seemed too old and said the store did not respond on WhatsApp.
Online accuracy
Online orders have reportedly had missing inventory, changing prices, overcharges and incorrect products or quantities.
Staff attitude
Multiple reviews describe rude or unprofessional interactions, including at the cashier, fish and chicken counters.
Delivery delays
Customers report undelivered items, long waits and a rider who asked them to come downstairs instead of completing delivery.
Food waits
At the Lebanese food counter, one regular customer said sandwiches sometimes took 10–15 minutes to arrive.
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The Bottom Line
New Safestway Supermarket is a useful everyday shop in Barsha Heights, particularly if you want groceries and household basics without visiting several stores. Reviews describe a broad range that includes fresh produce, bakery items, personal care products and even underwear. The aisles are considered easy to browse, and several customers describe the prices as affordable or reasonable.
There is also a Lebanese food offering for a quick meal. Customers mention freshly baked manoushe, chicken tawook wraps, shawarma, bureks and salads. The food receives praise for flavour and variety, although sandwich service can take 10–15 minutes, and experiences are not uniformly positive: some diners found portions small or certain items unavailable.
The main caution is consistency. Recent reviews raise concerns about old mackerel, poor staff behaviour and online orders arriving with missing, incorrect or overpriced items. If you use the app, check the product, quantity and price before paying, and inspect fresh food at collection.
In-store parking is paid RTA parking. The supermarket is convenient for a nearby top-up shop, while the Lebanese counter suits a casual bite when you have a little time to spare.