On-time service
One customer reported a quick diagnosis, regular updates and a car returned on time and running perfectly.
RAM Rashidiya Service Center - Trading Enterprises
Al Garhoud
RAM Rashidiya Service Center is a RAM vehicle dealer’s after-sales workshop serving drivers in Al Garhoud. Customers can bring vehicles in for scheduled servicing, diagnostics, warranty work, recalls and repairs, though reviews suggest the experience depends heavily on communication and follow-up.
Reputation Score
3.4
★★★☆☆
500 ratings
Source: Google Maps
The Good Stuff
Status updates
A positive review described receiving updates throughout the day while the car was being serviced.
Helpful diagnostics
One customer said the team helped with correct diagnostics and the right service package during a personal emergency.
Car cleaning
A customer was pleased with the result of an internal cleaning carried out alongside the service.
Tips for a Better Visit
Confirm booking. Reconfirm the appointment and who will receive the car; one booked customer arrived to find the assigned advisor off and no replacement available.
Get estimates. Ask for a written estimate and technical explanation before approving work, as one customer said no estimate was provided.
Check delivery. Inspect the interior, exterior and replaced parts before leaving; a customer found a swapped, broken headrest after a recall visit.
Verify warranty. Check your warranty status and recall position in writing before the appointment, especially for used vehicles or coverage nearing expiry.
Allow extra time. Do not plan tightly around the promised handover; several reviews describe delays beyond the appointment or collection time.
Mind parking. Allow extra care when parking larger vehicles because the bays have been described as particularly tight for Jeeps and RAMs.
Plan the visit
Practical details
9th St
Umm Ramool, Dubai
| Mon | 7:30 AM – 7:30 PM |
| Tue | 7:30 AM – 7:30 PM |
| Wed | 7:30 AM – 7:30 PM |
| Thu | 7:30 AM – 7:30 PM |
| Fri | 7:30 AM – 5:00 PM |
| Sat | 7:30 AM – 7:30 PM |
| Sun | Closed |
Popular Mentions
service contract
Customers ask about service contract terms and transfers, including a four-service Jeep package.
manufacturer warranty
Warranty servicing and coverage disputes are recurring themes, including a pre-owned Dodge Charger warranty.
recall
Customers mention recall visits and concerns about whether safety updates were communicated or completed correctly.
pickup for my car
The centre has been used for paid vehicle pickup, although one customer reported poor tracking and communication afterward.
unternal cleaning
One customer also requested vehicle interior cleaning and was pleased with the result.
Common Concerns
Poor communication
Multiple customers reported unanswered calls, missing callbacks and little explanation about work in progress.
Long delays
Reviews describe cars staying for days or weeks, including a 40K km service that took three days.
Parts problems
A warranty repair reportedly took two months, followed by delivery of the wrong part and another expected month of waiting.
High pricing
Customers have described dealer servicing, parts and labour as substantially more expensive than outside alternatives.
Vehicle damage
One customer reported dings, scratches and paint damage after a part-related warranty visit.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
9000 aed
warranty extension
“The center manager tried to convince me to extend my warranty for 9000 aed”Google review · March 2025
DXB
LOCAL
LOCAL
The Bottom Line
This is a RAM dealer after-sales service centre in Al Garhoud where customers bring vehicles for routine servicing, diagnostics, warranty repairs, recall work and parts-related jobs. The reviews are mixed: some customers received a quick diagnosis, regular updates and a car returned on time, while others struggled to get basic booking or repair information. Communication is the main point to plan around.
Reviews mention unanswered calls, missed callbacks, unclear technical explanations and cars remaining at the centre well beyond the promised handover. Parts availability can also be an issue: one warranty repair took two months, then the wrong part arrived and another month was expected. A separate review described a water-pump part being sourced from the USA.
Pricing is another concern. Customers have called dealer labour and spare parts expensive compared with outside garages, with one headlight repair quoted at more than AED 1,200 per headlight. Warranty administration also deserves checking: one customer said coverage appeared deactivated and another disputed the deadline on a four-service contract.
If you book, reconfirm the appointment and assigned advisor, request a written estimate and technical report, and leave enough time for delays. Before driving away, inspect the car carefully for scratches, cleanliness and swapped or damaged parts. Larger Jeeps and RAMs may find the parking bays tight.