Water quality
Several customers describe the water as clean, refreshing and consistently good, including one long-term user who reported eight years of reliable taste.
Riviere Water Dubai
Dubai Industrial City
Riviere Water Dubai is a bottled mineral water supplier serving homes and businesses from Dubai Industrial City. Customers can arrange five-gallon refills through a coupon-based delivery system, with reviews highlighting clean-tasting water and, in some areas, dependable weekly service.
Reputation Score
3.8
★★★★☆
294 ratings
Source: Google Maps
The Good Stuff
Weekly delivery
Some customers receive scheduled weekly deliveries without delays, making the service convenient when the local route runs reliably.
Coupon convenience
The coupon system can simplify repeat orders: one customer leaves the empty bottle and coupon outside, and the team handles the exchange.
Quick replacement
At least one customer specifically praised the company for arranging a fast replacement when needed.
Affordable option
Reviews include positive comments about affordability for a home drinking water supply.
Tips for a Better Visit
Confirm routes. Confirm your area's delivery day before buying coupons, since one customer expected Sunday service but was switched to Tuesday.
Prepare exchanges. Keep the empty bottle and coupon ready outside if your route uses the standard exchange process.
Ask limits. Before signing up, ask how many bottles are included and whether extra-bottle fees apply; one customer said these limits were unclear.
Check availability. If Friday delivery matters, ask about it first: one review says the company did not deliver on Fridays.
Track bottles. Keep your own record of deposits, returns and empty bottles, especially if you plan to cancel or move.
Plan the visit
Practical details
PLOT 7 2
Jebel Ali Industrial Area, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | Closed |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Water delivery service
Customers use the service for scheduled home water deliveries, with some praising its simplicity and reliability.
Riviere Mineral Water
Reviews mention Riviere Mineral Water in connection with good water quality and punctual delivery.
Common Concerns
Schedule changes
A customer was expecting Sunday delivery but was later told the route had moved to Tuesday without receiving a message or email.
Rude handling
Several reviews report impolite behaviour from delivery staff, especially when customers ask for a delayed or adjusted delivery.
Coupon pressure
One customer says staff pushed higher-value coupons by claiming regular coupons were out of stock, then made the regular option available after objections.
Bottle records
Customers report disputes over deposit bottles and inaccurate records, including claims that returned bottles were still shown as pending.
Taste concerns
A few recent reviews raise concerns about an unusual or turbid taste, despite many other customers praising the water quality.
DXB
LOCAL
LOCAL
The Bottom Line
Riviere Water Dubai supplies bottled mineral water, including five-gallon refills, through a home-delivery service based in Dubai Industrial City. The coupon system is the main practical feature: customers typically leave an empty bottle and coupon outside, while the delivery team completes the exchange. Some households report punctual weekly routes and clean, refreshing water, with one reviewer saying the quality stayed consistent over eight years.
The experience appears highly route- and staff-dependent. Positive reviews describe organised weekly deliveries, quick replacements and polite service, while others report missed deliveries, rude interactions and confusing schedule changes. One customer expected Sunday delivery and only learned from customer service that the route had moved to Tuesday, without receiving a message or email.
Ask about your exact delivery day, Friday availability, bottle limits and any extra-bottle fees before purchasing coupons. The reviews also point to recurring disputes around empty-bottle returns, deposits and customer records, so keeping your own notes is sensible when starting or ending the service. Water quality is generally praised, but a few recent customers reported a turbid or unusual taste, making it reasonable to check the water on arrival and raise concerns promptly.