Calm handling
The team is notably patient with nervous pets; one reviewer saw two anxious dogs relax during vaccination and neutering visits.
Star Veterinary Clinic - Sustainable City ⭐
The Sustainable City
Star Veterinary Clinic in The Sustainable City provides routine and emergency veterinary care for dogs, cats, rabbits, birds and other exotic pets. Reviews also highlight grooming, careful surgery, and a calm approach for nervous animals.
Reputation Score
4.7
★★★★★
299 ratings
Source: Google Maps
The Good Stuff
Clear follow-up
WhatsApp follow-up is a real strength, with teams checking progress and answering questions after appointments or procedures.
Exotic expertise
Reviews describe successful care for rabbits, turtles, hamsters, parrots, lovebirds and budgies, including a turtle treated after nearly two years of problems.
Surgery care
Customers report smooth recoveries after spay, neutering, dental and corrective surgeries, including a difficult recurring infection resolved after surgery.
Rescue support
The clinic supports community cats, strays, rescues and TNR efforts, making it useful for people caring for animals outside their own homes.
Record keeping
The clinic keeps vaccination and deworming records, helping owners stay on top of routine preventive care.
Easy parking
One review specifically notes substantial parking directly in front of the Sustainable City branch.
Gentle grooming
Grooming reviews mention dogs leaving baths and de-shedding sessions calm, clean and comfortable.
Tips for a Better Visit
Mention anxiety. Tell the clinic if your pet is nervous; one anxious rescue had its claws cut and was out in 10 minutes.
Ask about reminders. Ask the team to track vaccinations and deworming if you want help staying on schedule.
Call urgently. For a serious scare, contact the clinic promptly: a kitten with possible plant poisoning was accepted without an appointment.
Check membership. Ask about the annual membership program when comparing ongoing care options.
Use WhatsApp. Ask whether WhatsApp follow-up is available for your case; reviewers used it for updates and progress checks.
Ask home visits. If travel is difficult for a nervous dog, ask about a home visit; one husky was examined at home.
Plan the visit
Practical details
ZOOM - block C, Beside
Wadi Al Safa 7 - The Sustainable City, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
Star Veterinary Clinic in The Sustainable City is a general veterinary clinic with a notably broad patient mix. Reviews cover yearly vaccinations, spay and neutering procedures, dental surgery, grooming, and treatment for rabbits, turtles, hamsters, parrots and other birds. That range is useful if you have an exotic pet or a nervous dog that needs patient handling rather than a rushed consultation.
Communication is one of the clearest strengths. Owners describe detailed explanations, practical home-care guidance and WhatsApp follow-up after treatment. In one urgent case involving a toxic plant, a kitten was accepted without an appointment and cared for overnight, while another reviewer received training on hand-feeding medicine to a bird.
Surgery feedback is also specific: a dog with a recurring bacterial infection reportedly recovered smoothly after corrective surgery. The clinic also supports stray, rescue and TNR animals. For routine care, its record-keeping can help track vaccinations and deworming, and an annual membership program is mentioned.
Parking is reported directly in front of the Sustainable City branch. If your pet is anxious, mention it when booking; reviewers also describe a home visit for a husky and a quick 10-minute claw trim for a nervous rescue.