Clear guidance
Customers describe policy terms and complicated applications being explained patiently, step by step.
Takaful Emarat
Al Barsha
Takaful Emarat is a Shariah-compliant UAE provider of Life and Health Takaful, including individual and family medical insurance. Reviews suggest it is worth considering for clearly explained policy options, quick applications and access to clinics, though post-sale support needs careful checking.
Reputation Score
3.9
★★★★☆
2,502 ratings
Source: Google Maps
The Good Stuff
Quick approvals
Approvals are usually processed quickly, with occasional delays when doctors must provide extra information.
Easy clinics
One customer reported easy clinic access and consistently quick, smooth approvals for a spouse’s cover.
Budget options
Reviews mention multiple coverage options, including family plans arranged within the buyer’s budget.
Fast documents
Policy documents were sent by email shortly after checkout in one reported purchase.
Network correction
A reported network-list problem was corrected, with an update confirming the fix the next day.
Tips for a Better Visit
Check exclusions. Before buying, ask in writing how prescribed medicines and physiotherapy are handled; reviews report both being refused.
Verify waiting periods. If pregnancy cover matters, confirm the waiting-period calculation and claim conditions in the policy before relying on them.
Confirm network. Request the current clinic network before purchase; one customer found that the network list had suddenly changed.
Check linking. If you need immigration administration, confirm that policy linking with ICP/Immigration has been completed and documented.
Plan the visit
Practical details
Hassanicor - 1st floor - Sheikh Zayed Rd
Al Barsha First - Al Barsha, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
medical insurance
Medical insurance is the main service discussed, covering individual, family and dependant applications.
individual health insurance policy
Reviews mention individual health insurance policies for families leaving employer group cover.
dependant medical insurance policy
Customers use the business to arrange medical cover for dependants.
baby’s insurance
A review describes purchasing a baby’s insurance policy and resolving a network-list issue.
Common Concerns
Claim refusals
Reviews report prescribed medicines, physiotherapy and pharmacy items being rejected, including a painkiller.
Slow cancellations
Cancellation requests and Certificate of Continuity documents were reported as delayed without a clear timeline.
After-sales gaps
Some customers say support became difficult after purchase, including no confirmation for linking a policy with ICP/Immigration.
Unreachable support
One review describes two weeks of unanswered phone, WhatsApp and email attempts over a serious coverage dispute.
Physio delays
A child’s physiotherapy request was reportedly rejected three times over more than 10 days.
DXB
LOCAL
LOCAL
The Bottom Line
Takaful Emarat provides Shariah-compliant Life and Health Takaful in the UAE, with reviews focused mainly on medical insurance. You can arrange individual, dependant or family cover, including policies for children and babies. The purchase experience is often described as clear and quick: customers mention several options, budget-conscious cover, emailed documents and fast application approvals.
The strongest pattern is helpful guidance during enrolment. Reviews describe complicated procedures being broken down clearly, clinic access being easy and approvals usually moving quickly, although additional information from a doctor can sometimes slow things down. A network-list issue was reportedly corrected with an update the following day.
The important caution is what happens after purchase. Several customers report rejected pharmacy medicines or physiotherapy requests, while others describe unanswered messages, difficulty reaching support and delays with cancellations or Certificate of Continuity documents. One review also raises a dispute over a pregnancy waiting period.
Before paying, ask for written confirmation of exclusions, waiting-period calculations, the current clinic network and the cancellation process. The experience appears to depend heavily on the specific policy terms and the responsiveness available when you need to claim, not just when you are buying.