Quick handover
One customer received the keys to a brand-new Ford Expedition within about 10 minutes of completing the paperwork.
Alamo Rent A Car
Al Garhoud
Alamo Rent A Car is a car rental agency in Al Garhoud, with airport rentals covering everything from clean, nearly new cars to large family vehicles such as the Ford Expedition. Reviews also highlight quick handovers, easy returns and occasional complimentary upgrades when the booked car is unavailable.
Reputation Score
2.6
★★★☆☆
154 ratings
Source: Google Maps
The Good Stuff
Clean vehicles
Several reviews describe the cars as clean, spotless or nearly new; one reviewer called their vehicle brand new and well maintained.
Useful upgrades
Customers sometimes received a larger vehicle at no extra charge when their booked model was unavailable or an upgrade was available.
Family space
The eight-seat Ford Expedition was described as spacious enough for a family trip with many bags.
Easy extensions
A five-day rental was extended by three days with one phone call, with payment handled when the car was returned.
Simple returns
Multiple airport customers described the return as quick and straightforward, including one handover completed very quickly.
Tips for a Better Visit
Photograph everything. Before driving away, photograph the car’s damage, fuel level and odometer; one reviewer needed those records during a fuel dispute.
Confirm deposit terms. Ask when the holding deposit will be released and how post-rental charges are communicated, since reported refund times ranged from hours to nearly a month.
Check the model. Confirm the exact vehicle at pickup, particularly if you need a specific size; one customer received a different car from the booking.
Allow extra time. Build in queue time at collection, especially around busy airport periods; one review records waits of over an hour before pickup.
Check extras. Reconfirm child-seat arrangements before arrival: one eight-seat rental review says the children’s seats were removed from the booking.
Plan the visit
Practical details
Terminal 3 - 154 Airport Rd
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Ford Mustang GT
One customer described their Mustang GT as nearly new, with very low mileage and fresh-from-the-dealership condition.
8 seater expedition
A nine-day rental included the correctly supplied eight-seat Expedition, which the customer considered good value.
Complimentary upgrade
When a booked car was unavailable, one customer received a complimentary upgrade instead.
Common Concerns
Deposit delays
Deposit refunds are inconsistent: one customer waited almost a month, while another reported a three-week delay.
Unexpected charges
A reviewer reported a second credit-card charge with no explanation or accompanying email.
Long queues
One customer waited more than an hour at the front office and another 40 minutes at the pickup desk.
Car mismatch
A customer was given a different vehicle from the one booked, and described it as smelly and in poor condition.
Fuel disputes
One reviewer said the recorded fuel level changed during the return discussion, despite having photos of the handover and return.
DXB
LOCAL
LOCAL
The Bottom Line
Alamo Rent A Car serves airport renters in and around Al Garhoud, with reviews covering compact and larger family vehicles, including the Ford Expedition and Ford Mustang GT. Customers commonly mention clean, nearly new cars, quick paperwork and occasional upgrades when the reserved vehicle is unavailable. One family received an eight-seat Expedition that handled several bags, and another extended a five-day rental by phone for three more days.
The experience is not completely consistent. Several recent airport reviews describe smooth collection and returns, but one customer waited over an hour at the front office and another 40 minutes at the pickup desk before receiving a different, poorly conditioned car. Deposit handling is the main caution: one reviewer received theirs within hours, while others reported waits of three weeks or almost a month.
Take photos and videos of existing damage, fuel and the odometer before setting off. It is also worth confirming the exact car, child-seat booking and the process for tolls, fines and later card charges. A reviewer reported a £209 charge five days after returning a car without prior notice or requested supporting images, so keep the paperwork and monitor your account after the rental.